Referrals & Fees

Cause Effect Psychology provide high quality psychology services to the South/East Brisbane community. We offer treatment for adults, adolescents couples, children (8yrs+) and families.

Sessions run for around 50 minutes and while our Psychologists mainly see clients face-to-face, we also offer web-based and telephone counselling services to those who are unable to make it in.

Cause Effect Psychology are not a bulk billing practice but we do aim to accommodate those who are experiencing financial difficulty or hardship.

Please contact us to ask about our service fees.

Referring to Cause Effect Psychologists

  • Self-Referral / Private Referral

You do not need a referral to see a Psychologist. Many of our clients present privately, with no referral from a GP or medical professional. There is no limit to the number of sessions you may have as a private client however, Medicare rebates are not available.

We provide a receipt for treatment after all private sessions. With this, you may be able to claim a rebate for therapy under ‘Extras’ if you have private health insurance. Please contact your insurer directly regarding rebate amount as this varies between health funds and depends on your level of cover.

  • Mental Health Care Plans (MHCP)

If you do have a current Mental Health Care Plan referral from your doctor, you can receive a rebate from Medicare, which is a minimum of $84.80. We will process your Medicare rebate directly after payment for your session through our onsite facilities.

Under a MHCP, you are eligible for a Medicare rebate for up to 10 sessions in a calendar year. At Cause Effect, we will correspond with your referring GP upon treatment commencement, at around your sixth session, and then finally upon your completion of psychological counselling, or your tenth session.

If you possess a MHCP addressed to an alternate practice or Psychologist, you do not need to see your GP to have this changed to a Cause Effect Psychologist. Following an initial appointment, your Psychologist will write to your referring doctor to indicate you are now under our care.

  • Open Arms (previously known as VVCS)

Open Arms offers free and confidential individual, couple and family counselling to veterans and their families. A number of our Psychologists have been selected as outreach counsellors based on their knowledge, skills, and experience working with the veteran community.

  • Employee Assistance Program (EAP)

Many organisations will have a dedicated Employee Assistance Program (EAP) to allow employees or their families to access a limited number of psychology sessions at no personal cost. Our Psychologists are registered counsellors for a range of national Employee Assistance Program (EAP) providers. Please contact your EAP service to discuss a referral to Cause Effect Psychology for short-term counselling.

  • WorkCover Queensland

WorkCover may refer you to one of our Psychologists once your claim has been approved. These sessions are time-limited and the number of sessions is determined by WorkCover after assessing your claim. Successful claims will result in the cost of your sessions being covered by WorkCover.

  • National Disability Insurance Scheme (NDIS)

We have NDIS registered providers with whom you may access Individual Counselling (15_043_0128_1_3) support only. Under this Scheme, there would be no gap payment (you would not be out of pocket at all), as the standard allocated fee would come out of your NDIS funding for each Individual Counselling session you participate in. You would decide how many sessions of counselling to allocate to this support item at the planning stage. If you would like to access these therapy services, you can speak with your NDIS Planner, your Support Coordinator, or contact us directly. We also offer web and phone-based counselling should you have difficulty attending our clinic in person

  • Department of Veterans Affairs (DVA)

If you hold a DVA GOLD or WHITE card you are entitled to 10 sessions with no financial outlay by yourself. To access this service, you will require a DVA referral form from your GP or other medical professional.

Cancellation Fees

To us, keeping your appointments is a keen marker of personal accountability in the pursuit of recovery and ongoing wellbeing.

At Cause Effect, we encourage our clients to demonstrate a commitment to themselves, their treatment and their Psychologist. We understand that this busy life will throw random events and chaos your way from time to time. With this in mind, we ask that you provide our team with a minimum of 1 working days’ notice if you are unable to make it to your appointment.

A text message reminder will be sent as a courtesy to your mobile 48 hours prior to your appointment.  A minimum of 24 hours’ notice is required to reschedule an appointment without incurring a $70 cancellation fee. The cancellation fee must be paid before another session can be booked. Please note that Medicare, WorkCover and a number of EAP services will not cover cancellation fees related to your treatment.

If you do not attend your appointment or provide sufficient notice to reschedule, this has a real impact on three parties:

  • You, as your treatment progress is delayed and you haven’t prioritised yourself
  • Another client on the waitlist who really wants to see your Psychologist, sometimes quite urgently
  • Your Psychologist who was really looking forward to seeing you and who spent time preparing for your session.

Comments are closed.