Our practice uses secure automatic payments processing and you will require a credit / debit card to register with our clinic upon intake to ensure automatic payments processing. Please note that we do not have EFTPOS / HICAPS facilities on-site.
FEES & REBATES (FROM 1 January 2025)
Although the 2024-25 recommended fee for a 50min standard consultation with a psychologist is $311-$315 (APS; AAPi), we charge much lower rates. Also, if you are eligible for a Medicare or private health rebate, your out-of-pocket costs will be even lower, depending on what rebates are available to you.
INDIVIDUAL THERAPY
Registered Psychologist: $245 for a 50 minute individual therapy session. Initial appointments incur an additional $15 fee. If you have a Mental Health Care Plan, you may be eligible for a Medicare rebate which will reduce your out of pocket costs to $148.35 (plus $15 for Initial Appointment).
Principal Psychologist: $245 for a 50 minute individual therapy session. Initial appointments incur an additional $15 fee. If you have a Mental Health Care Plan, you may be eligible for a Medicare rebate which will reduce your out of pocket costs to $148.35 (plus $15 for Initial Appointment).
Clinical Psychologist: $285 for a 50 minute individual therapy session. Initial appointments incur an additional $10 fee. If you have a Mental Health Care Plan, you may be eligible for a Medicare rebate which will reduce your out of pocket costs to $143.15 (plus $10 for Initial Appointment).
After hours sessions (5pm+ and all Saturday appointments) attract an additional $20 surcharge on the above rates.
Letters, forms, and reports (outside of required Medicare letters) are charged at the usual hourly rate plus GST.
Late cancellations and non-attended appointments attract fees. You can read more about our Cancellation Policy below.
Client Loyalty Program: We value our long term clients and offer a loyalty program with reduced pricing. Please speak to your treating therapist or our Admin team to discuss.
Concession Appointments: We understand that financial difficulties can limit access to psychology services. We are committed to supporting our community to access excellent care and have a limited number of concession appointments available for those experiencing financial hardship. Please speak to your treating therapist or our Admin team to discuss.
RELATIONSHIP THERAPY
The fees for our relationship therapy sessions vary depending on the type of relationship therapy program determined most appropriate for your relationship. Please call or email us to discuss our current programs and fees.
GROUP THERAPY
The fees for our group therapy sessions vary depending on the program. Please call or email us to discuss our current programs and fees.
ASSESSMENTS
Please contact us for information regarding our pricing for Neurodevelopmental Assessments.
WORKCOVER & THIRD PARTY PAYMENTS
Please contact us for information regarding our pricing for Workcover and Third Party Payments.
If you have private health insurance, you might be eligible for rebates on some sessions, but this depends on your specific coverage, so it’s best to check with your insurance provider. Keep in mind that you cannot claim both Medicare and private health fund rebates for the same session.
We understand that life can be busy and that you may need to reschedule your appointment from time to time. We do our best to be flexible, however due to the nature of psychology sessions, it is difficult to fill a cancelled appointment at short notice. This policy is consistent with accepted industry practice and aims to respect our psychologists and clients (including waitlist clients).
All clients are required to agree to the following Cancellation Policy at the time of booking their appointment.
Cancellation or Rescheduling:
Payment:
Fees are payable when cancelling by phone or will be automatically charged to the card on file. Outstanding payments beyond 7 days may be sent to collections, with additional charges.
Extenuating circumstances:
Please speak to reception if you have extenuating circumstances that have resulted in an urgent need to reschedule your appointment within the minimum notice period. Extenuating circumstances will be considered on a case by case basis. Please note that evidence may be required to support your request for special consideration.
We appreciate your understanding.
DVA: If you have served at least one day in the Australian Defence Force you are eligible to see one of our psychologists funded by the Department of Veteran Affairs. Please see your GP for a DVA referral and then send it to us.
Workcover: If you have a work related injury or illness that you would like psychological support for you may be eligible to have your sessions funded by work cover insurance. You will need to see your GP to apply for work cover.
EAP: Your employer may be willing to provide funding for your sessions with a psychologist. The sessions remain confidential and your employer is not entitled to any information from your psychologist. Please talk directly to your employer to see if this is an option.