Cause Effect & COVID-19

Updated 26 November 2021

In view of ensuring public health and safety amidst Covid-19 conditions, Cause Effect Psychology follow a strict internal Covid-19 policy that ensures respiratory, hand and proximal hygiene as well as office sanitisation processes. All Cause Effect staff are Covid-19 trained and updated on any measures mandated by our State or Federal government.

We endeavour to communicate any and all Covid-19 updates proactively to our clients and referrer network so that we are setting a positive standard for our local community and our profession.

We offer a series of options with regards to attending psychology appointments with a Cause Effect Psychologist.

Attending Your Appointment In-Person

From 17th December 2021, all clients seeking to attend in-person appointments will need to check in to the premises via a QR code and show proof of full Covid vaccination to reception. All of our psychologists and team members are fully vaccinated, as mandated by State Government and our regulatory bodies. Our team holds the right to request the above information from our clients and we may refuse an in-person presence for those who do not wish to follow these clinic guidelines so as not to place other clients, team members and the local community at unnecessary risk of transmission.

Our clinic rooms meet social distancing measures for 2 people (or 1 x couple and the practitioner) at a time. If you are wanting to attend your upcoming appointment in person, we recommend that you acknowledge social distancing measures as well as personal hygiene requirements (respiratory and hand) anytime you enter or leave the clinic, and whilst waiting for your practitioner in the waiting room. Endeavour to enter the office at the time of your appointment. Please do not bring any additional guests or family members into the clinic with you at the time of your appointment. Please use the hand sanitiser available upon your entry and exit to our clinic.

Immediately call to inform our clinic should you have any cold or cough symptoms or if you have been in contact with anyone in quarantine or from a high-risk area. Your appointment will be automatically converted to a telehealth or phone appointment. Please note that our staff have been instructed to request anyone with flu-like symptoms to leave our premises for the safety and protection of others.

Attending Your Appointments Virtually via Telehealth / Phone

For those clients who are unwell or whom do not wish to receive Covid-19 vaccinations, your treatment will continue with our telehealth options. Your psychologist has likely discussed this with you already if you are an existing client of the practice.

Any client who is unable to attend their psychology appointment in-person is also able to change your appointment to either a phone or Zoom meeting. If you would like to make this change, please contact our clinic on 3207 1851 or email info@cepsychology.com.au. Easy to follow login details will be sent to you for a Zoom meeting and your psychologist will call you at the time of your appointment if you convert to a telephone session. 

*Importantly, we encourage you to not cancel or reschedule your psychology appointment as we can not guarantee that you will be able to secure any future appointment at your preferred time/s. Converting to a telehealth or phone appointment is an easy process and retains the quality and content of your psychology treatment. Many psychologist’s waitlists are currently overwhelmed nationwide and clients who show adequate engagement in treatment by way of keeping their appointments will be given precedence.  

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